Trademax Group is a global multi-asset financial service provider. We provide clearing and broking services with more than 30,000 tradeable products such as Forex, CFDs, equities and bonds. Whether you are a beginner, experienced or an institutional trader, Trademax will always be able to provide the best solution to suit your needs.

Our Vision

Trade in the real world.
Since 2013, Trademax has been committed to providing better service to traders from around the world through advanced technology, resulting in low spreads and low latency of order executions.
Trademax strives on streamlining and simplifying our processes to ensure that all our clients’ needs are met efficiently. Our vision is to build a financial ecosystem that allows every participant in the world to have a better trading experience.

Who we are

Trademax Group allows you to trade thousands of different products across numerous financial markets via our trading platform. Our primary focus has always been to support our clients with the most friendly and robust trading platform backed by low trading costs and fast execution speed.

Through a single Trademax trading account, our retail and institutional clients will have direct access to various markets and exchanges across the globe. All our clients’ trades are executed within milliseconds and full transparency of the prices are always available.

Our values

  • Best customer service and support with safe and secure trading environment
  • Continual Innovation to ensure flexible trading conditions
  • Always welcoming and responsive team members to attend to your needs.
  • Striving to promote and protect the integrity of our industry
  • Follow strict regulation under the guidance of ASIC
TradeMax Group Pty Ltd is authorised by Australia Security and Investment Commission (ASIC) with an Australian Financial Services Licence No.436416. As an AFS Licensee we have a general obligation to ensure that we provide our financial services efficiently, honestly and fairly.
Our key licence obligations include:
  • Capital requirements & liquidity – Our business is required to maintain at all times a Net Tangible Asset (NTA) of minimum $1,000,000 and hold sufficient cash and cash equivalence to meet our working capital requirements.
  • Client Money – TradeMax Group holds client money in a ‘pooled’ client segregated trust account and is strictly separated from the company funds. All TradeMax Group client segregated trust accounts are held at an Australian ADI (Authorised Deposit-taking Institution), and are in compliance with Australian client money laws and regulations. The client cash position is reconciled by the back office on the daily basis to verify adequate funds maintained in the client segregated trust account.
  • Dispute Resolution (Internal and External) – TradeMax Group maintains an internal complaint handling procedure and endeavours to resolve the client’s complaints fairly and efficiently. If the client have any complaint, the client should contact his/her designated account manager at the first instance. If the client is not satisfied with the result, he/she could lodge his complaint to the Compliance Department of TradeMax Group by email on compliance@trademax.com.au or in writing. The client will receive an acknowledgement of the complaint within 5 business days. We will investigate your complaint, and provide you with our decision and the reasons on which our decision is based within 14 business days.
    Compliance Officer
    TradeMax Group
    G.P.O Box 826
    Sydney NSW 2001
    TradeMax Group is a member of Financial Ombudsman Service (FOS membership no.40028), an ASIC authorised External Dispute Resolution Scheme. If the complaint has not been successfully resolved internally, the client may lodge a complaint with FOS.
  • Compensation and Insurance Arrangement –  TradeMax Group has a Professional Indemnity Insurance policy in place to meet the compensation requirements under s912B of the Corporations Act 2001,
  • Anti-money laundering and Counter-Terrorism Financing, In compliance with AML CTF legislations, TradeMax Group have an AML/CTF program in place to ensure that we know our customers (including conducting customer identification and verification and undertaking ongoing monitoring where applicable), to keep records of identity and to train our staff on the requirements of the regulations. A senior staff is appointed to oversee appropriate policies and procedures.

Capital requirements & liquidity – Our business is required to maintain at all times a Net Tangible Asset (NTA) of minimum $1,000,000 and hold sufficient cash and cash equivalence to meet our working capital requirements.

Client Money – TradeMax Group holds client money in a ‘pooled’ client segregated trust account and is strictly separated from the company funds. All TradeMax Group client segregated trust accounts are held at an Australian ADI (Authorised Deposit-taking Institution), and are in compliance with Australian client money laws and regulations.
The client cash position is reconciled by the back office on the daily basis to verify adequate funds maintained in the client segregated trust account.

Compensation and Insurance Arrangement – TradeMax Group has a Professional Indemnity Insurance policy in place to meet the compensation requirements under s912B of the Corporations Act 2001