ABOUT TRADEMAX

The Electronic Communication Network (ECN) was first invented around 1969, making it transparent, efficient and cost-effective; it quickly replaced manual traders and became the dominant player in today's transactions. It continuously improves and solve problems making it the way for development and progress of civilization. TradeMax never set itself as an online trading platform. From the early days of our establishment to the present day, every step of our development is initiated from the view of all new requests and demands bearing concept of improvement and resolutions.

Since the beginning, TradeMax runs a highly professional and independent technical team that allows optimal devotion and efficiency, therefore is able to provide safer and more helpful technical developments. Participation from Deloitte and BDO will oversee the compliance and reliability of TradeMax, hence we ensure that we perform at the highest standards in the world. Furthermore, the addition of David Mullan and Rick Klink maximize the TradeMax board of directors and provided tremendous help and foundation for the establishment of its securities and wealth management businesses.

Over the years, the 'quantity' accumulation until 2018 will enable the ‘quality’ change of TradeMax ' this year. We will continually remind ourselves of our initially mission and motivation to never stop growing and moving forward - let the struggle and desire allow us to be connect with the best resources in the world and truly achieve the service of trade in the real global market.

We were the ones who spend most time interacting with client within the industry Indifferent of our positions, we were always clear that caring for clients is the key to succeed, and this is how we had the opportunity to experience and understand their long-going needs and pain points. Being young, passionate and responsible, we were determined to make a change, in our own way.
Unlike others who are celebrating Christmas, management of TradeMax had an intense meeting in Sydney head office. We realised just having a well-built online trading platform is merely meeting the demands of our clients. Hence, we decided to set and re-structure TradeMax to be a bridge that connects demands and solutions.
David Mulan - Managing director for Mulan Law, advisor at ASIC and Law professor at Macquarie University, became a member of TradeMax Board of Directors.
The Managing Director of renowned Australian stock broker Open Markets & Paritech Technology became a member of TradeMax Board of Directors.
Deloitte Australia custom designed a new accounting system which captures live data. Its methodology was later approved by ASIC.
We acquired our own Australian Financial Service Licence (AFSL: 436416). Under the supervision of Australian Securities & Investments Commission (ASIC), we were authorised to provide OTC derivative and forex trading to retail and wholesale clients. For years, we focused on continuously improving our liquidity, products and user systems.
TradeMax group officially acquired Found Solutions - an experienced IT company, it was then re-branded as LifeByte Pty Ltd under the TradeMax Group structure.
BDO Australia was appointed as TradeMax official external auditor.
With Rick’s assistance, TradeMax Equities was established with ASIC’s authorisation to deal in exchange tradeable products such as debentures, stocks, bonds as well as providing MDA services.
BT Financial Group - wealth management company of Australian Westpac Bank, reached an institutional partnership and TradeMax successfully added its fourth subsidiary – Wealth Management.
For the past 5 years, TradeMax had taken huge steps towards our goal, and these had always been around one common vision: To continuously improve on the bridge between demands and solutions for global investors.
TradeMax Group Pty Ltd is authorised by Australia Security and Investment Commission (ASIC) with an Australian Financial Services Licence No.436416, you can view full scope of our licence via www.asic.gov.au.
Our key licence obligations include:
Capital requirements & liquidity
Our business is required to maintain, at all times, a Net Tangible Asset (NTA) and hold sufficient cash and cash equivalence to meet our working capital requirements.
Client Money
TradeMax Group holds client money in a ‘pooled’ client segregated trust account and is strictly separated from the company funds.
Compensation and Insurance Arrangement
TradeMax Group has a Professional Indemnity Insurance policy in place to meet the compensation requirements under s912B of the Corporations Act 2001.
Anti-money laundering and Counter-Terrorism Financing
In compliance with AML CTF legislations, TradeMax Group have an AML/CTF program in place to ensure that we know our customers (including conducting customer identification and verification and undertaking ongoing monitoring where applicable), to keep records of identity and to train our staff on the requirements of the regulations. A senior staff is appointed to oversee appropriate policies and procedures.

All TradeMax Group client segregated trust accounts are held at an Australian ADI (Authorised Deposit-taking Institution), and are in compliance with Australian client money laws and regulations. The client cash position is reconciled by the back office on the daily basis to verify adequate funds maintained in the client segregated trust account.

Whilst all TradeMax clients’ funds are pooled and securely segregated with National Bank of Australia (NAB), we also offer high net worth individuals or institutions with a segregated trust account in their own name.

Professional Indemnity Insurance, also known as professional liability insurance or PI, provides cover to protect Trademax if claims are brought against Trademax by a client. PI insurance can help to put mistakes right and cover any legal costs if a client alleges Trademax have provided inadequate service or advice.

Under s912B of the Corporations Act 2001, Trademax is required to hold Professional Indemnity Insurance. To be fully compliance with the legal requirements as well as provide assurance to its clients, TradeMax has proscribed up to 10 million Professional Indemnity Insurance coverage at Lloyd's in the United Kingdom to guarantee that the company is able to adequately fulfil its potential legal and compensation cost arisen in the course of providing financial services to its clients.

The underwriter, Lloyd’s, has been insuring Australian risks for over 150 years and is licensed to write non-life insurance and reinsurance business under the Australian Insurance Act 1973。 Lloyd's is authorised under the Financial Services and Markets Act 2000.

We handle all Client Money we receive in accordance with and subject to Part 7.8 of Division 2 of the Corporations Act, ASIC Regulatory Guide 212: Client money relating to dealing in OTC derivatives and Client Money Reporting Rules.

Client Money will be paid into a trust account maintained by us with National Australia Bank, an authorised deposit-taking institution (ADI), which is strictly segregated from company funds. Your moneys may be co-mingled into one or more pooled trust accounts with other clients’ moneys.

Under the Australian Client Money Rules, we must hold your moneys on trust. The fundamental protection that the trust requirement seeks to ensure is for client money to be returned to clients, and not paid to creditors, in the event of the licensee’s insolvency.

In compliance with the Client Money Reporting Rules, Trademax Group has imposed procedures and policies on client funds reconciliation, record keeping and reporting. Trademax back office performs daily& monthly reconciliation on client cash position to verify adequate funds maintained in the client trust account. Trademax Group is also obliged to keep accurate records of client money it has received at all times.

From individual retail traders to professional institutions, TradeMax endeavours to provide consistent, reliable and secured trading environment. Not only do we choose the world top-tier banks as our liquidity providers, but also partner with top-tier Prime brokerages across the globe. Having mixtures of LPs also allow us to customise pricing channels and execution styles adapting to different types of traders. Our DMA (Direct Market Access) trading environment allow traders to capture best possible real prices in the market with ZERO human-intervention and this could not have been achieved without robust infrastructure. TradeMax uses OneZero as our bridge, which also acts as an aggregator that constantly tracks our LPs’ performances. Based on its comprehensive reports, we can identify and rectify if there are any subtle changes in the market hence bring our clients stability in trading. TradeMax also has partnered with a dedicated risk management team based in Michigan, United States monitoring the stability of our pricing and ensure that any abnormalities are dealt immediately.
Express Connections
Alibaba Cloud Express Connections provide TradeMax a fast, stable, secure and private network communication that is dedicated among all TradeMax servers. These include MT4 and MT5 Main Trading server, Datacentre Proxy servers, Member Portal servers and Trading System servers (Follow Trade/MAM/Trades Monitoring systems). With this dedicated network connection, all our customer’s trading requests are sent to the Market in a highly secured environment, no unauthorised external systems or anyone can see these traffics. Not only does the Express Connections provide the top securities, these connections will also provide a low latency (fast speed) network among all TradeMax servers, which means all our Customers can enjoy a trading environment with no delays. TradeMax is developing quickly to expand the locations of our servers, and connect to them with Alibaba Cloud Express Connections, hence we provide our Customers a stable and reliable investment platform.
Auto Scalable System Hostings
By hosting all our systems in Alibaba Cloud, TradeMax is able to configure all the system into auto scalable mode, which is a benefit provided by Cloud Hosting. Auto Scaling is a service to automatically adjust computing resources based on our Customer requests. When demand for computing resources increase, Auto Scaling automatically adds more resources to serve additional Customer requests, or alternatively reduces resources in the case of decreased Customer requests. With this ability, TradeMax can better control system costs without sacrificing any performance, and therefore deliver the optimal products to our Customers.
Multi-Region Datacentres Architecture
As Alibaba Cloud is globally available and expanding rapidly, TradeMax can utilise its Multi-Region Datacentres to create a highly accessible and fast network to our Customers. Our Beijing, Shanghai, Shenzhen and Hongkong servers in Alibaba Cloud Datacentres are providing the fastest connections to our Customers in China that are trading on our platform, whilst our Sydney, Singapore, Taiwan, Frankfurt, US servers are serving our International Customers. All these servers located all over the world are connected back to our Main Trading servers in US east Alibaba Cloud Datacentre which has the fastest connections to the systems of our LPs.
Anti-DDoS Protection
When Alibaba is becoming the world largest online e-commerce platform, they also become very experienced in online securities. Millions of online attacks happen every day to the Alibaba online e-commerce platform, known as Taobao.com, which offer them the ability to create the world’s best online protection firewall. As a customer of Alibaba Cloud, TradeMax is also able to benefit from this technology, therefore we also provide this top level of security protection to our customers around the world. If any attacks are initialised toward any TradeMax servers, we will be notified within seconds and before we manually do anything, the Alibaba Cloud protection system is already automatically turned on and start to isolate all the attacking traffics. This will ensure our Customer’s legit trading traffics will not be affected in speed and reliability even when our servers are under attack.