EDUCATION

TradeMax puts our client's trading quality first,therefore we provide a vast range of online and offline educational support to help improve the quality if their trades. We have classes that is suitable for anyone no matter if you are new to trading or even professional traders. Our in-house classes will cover a vast range of essential trading knowledge, from the basics to trading sentiments allowing you to be the trader you want to be!
There are three levels to our iTrade classes: Beginner, Intermediate, Advanced
Beginner
The class that open the door of trading for you.
Intermediate
Assist you to understand the essence of analysis.
Advanced
We will mentor you to become a professional trader.
iTrade Class Timetable and Registration

We will tailor your classes to match your trading strategies.

This VIP class is completely customised to match your learning style to not only help you master the knowledge for trading, but also walk you through all the necessary steps to trading and guide you through all trade analysis.

Offline Support
TradeMax provides private tutoring and guidance for out VIP for their educational support with tailored classes that helps you trade like a pro.
Online Support
Not only do we provide online support such as, online classes, but we can also assist you with your trading queries anytime anywhere.
Analysis Assistance
You will have first hand access to our daily analysis report produced by our top analyst, but also have analytical support where you will be able to ask further questions and report explanations.
Trading Assistance
We provide our VIPs guidance for their trades, and explanation of analysis that helps them learn with better strategies
Early Promo Access
You will have first hand notice for to our promotions as well as our upcoming event.
Meet Our Partners
You will have the chance to meet our partners, and stuff to better understand the TradeMax and its family.
Meet Our Lecturers
You will learn from our top analysts as well as our chief strategist, who have years of trading and analysis experiences and will help you trade like a professional.
Fund Management Services
If necessary we also provide fund management service to assist you with your investments and help you achieve your investment goals.

VIP 1v1

Forex

Tutorials

If interested please contact your account manager or email to our support. Your account manager will contact you as soos as possible.
Forex Trading

What is Forex?
Forex or Foreign Exchange market, is the world’s largest financial market. Forex market has a daily turnover of over four trillion dollars a day, traded globally by many individuals and organizations. Unlike other financial markets like the ASX or the New York Stock Exchange, the forex market is considered an Over-the-Counter (OTC) or “Interbank” market. This means that the entire market is run electronically, within a network of banks, continuously over a 24-hour period.

What is Forex Trading?
Money is a core element of the foreign exchange market. Foreign currency trading is the act of simultaneously buying one currency whilst selling another, mainly for speculation. The value of the currency appreciates or depreciate towards one another as a result of variety of factors such as economic and geopolitical reasons. Unlike other financial markets, trading activity continues to happen 24 hours a day 5 day a week. This allows you to trade anytime that works best for you.

How to make profit trading forex?
In the forex market, you are buying or selling a currency. Placing a trade in the forex market is simple. The mechanics of a trade are very similar to those found in other markets such as the stock market or commodities market. You are anticipating that the price will change so that the value of the currency you bought will increase in value compared to the one you sold.

Foreign Exchange Market vs. Stock Market

Strong Market liquidity
Foreign exchange market with a daily trading volume of over four trillion dollars, is the world’s most liquid market. Daily trading volume in forex market is equivalent to one month’s trading volume on Wall Street. Forex market operates day and night and attracts traders from all around the world. Raising funds in global stock markets are limited and the settlement time on stock market takes several business days whereas settlement takes place immediately when trading spot forex.

24 Hour 5 Day trading
Foreign exchange market runs 24 hours around the clock as opposed to the stock market that has set trading hours. The forex prices move with the international political situation, press releases of major central banks and various government economic reports. When traders in some areas (eg. Australia in Asian Session) finish trading for the day, others in the opposite side of the world (eg. European session or US Session) start their trading session ensuring that the forex market will remain liquid.

Forex can be profitable in both bullish or bearish market

The other disadvantage of investing in equity market is that a lot of exchanges/brokers do not allow investors and speculators to short sell. During economic recession, investors can only hold their shares as they watch the economy go through a downturn. You can long (buy) or short (sell) in forex trading which means that there are opportunities to be profitable during both economic upturn and downturn.

Using leverage
In the forex market, investors often have opportunity to use higher leverage than other market, such as stock market. By using leverage, investors could gain large portion of return with very low cost. However, this can work in both ways. High leverage could mean that the potential loss could also be greater.

Forex Quotes

• Currency exchange rate: The price of a nation’s currency in terms of another currency.
• World’s major currencies and their standard codes:

Major Currency Nick Name Code
US Dollar Greenback USD
Euro Euro,Fiber EUR
Japanese Yen Yen JPY
British Pound Sterling, Quid, Cable GBP
Swiss Franc Swissy CHF
Australian Dollar Aussie AUD
New Zealand Dollar Kiwi NZD
Canadian Dollar Loonie CAD

Base Currency: The first currency quoted in a currency pair on forex. It is also typically considered the domestic currency or accounting currency.

Counter Currency: The currency used as the reference or second currency in a currency pair.

Here are the most globally traded major currency pairs. The pairs below accounts for nearly 80% of global forex trading volume.

Most traded major currency pairs
Rank Currency pair % of daily volume traded
1 EUR/USD 24.1%
2 USD/JPY JPY
3 GBP/USD 8.8%
4 AUD/USD 6.8%
5 USD/CAD 3.7%

The following are the top ten most frequently traded currencies:

Top ten most frequently traded currencies
Rank Currency pair Symbol % of daily volume traded
1 US Dollar USD ($) 42%
2 Euro EUR (€) 20%
3 Japanese Yen JPY (¥) 10%
4 British Pound GBP (£) 6%
5 Australian Dollar AUD ($) 4%
6 Swiss Franc CHF (Fr) 3%
7 Canadian Dollar CAD ($) 3%
8 Hong Kong Dollar HKD ($) 1%
9 Swedish Krona SEK (kr) 1%
10 New Zealand Dollar NZD ($) 1%
Others 9%
Total 100%
Fundamental Analysis

What is fundamental analysis?
Fundamental analysis is focused on understanding the relationship between market supply and demand. It is a technique that attempts to determine the value of the underlying asset by assessing its current and future events that may determine the direction of the market. This can be applied when trading in spot forex or commodities market.
Fundamental analysis can be divided into three main categories:
● Economic Factors
● Financial factors
● Geopolitics

• Major economic indicators for fundamental analysis

Macroeconomic Indicators Currency trend if figure increases Data frequency
Interest Rate, Cash Rate Monthly
GDP,Gross Domestic Product Quarterly
Inflation Indicators
CPI,Consumer Price Index Monthly
Employment Market Indicators
Unemployment Rate Monthly
Non-Farm Employment Change Monthly
Technical Analysis

Technical analysis is a method of predicting price movements and future market trends by studying charts of past market action. Technical analysis is concerned with what has happened in the market, rather than what should happen and takes into account the price of instruments and the volume of trading, and creates charts from that data to use as the primary tool. One major advantage of technical analysis is that experienced analysts can follow many markets and market instruments simultaneously.

Technical analysis is built on three essential principles:
1. Market action discounts everything! This means that the actual price is a reflection of everything that is known to the market that could affect it, for example, supply and demand, political factors and market sentiment. However, the pure technical analyst is only concerned with price movements, not with the reasons for any changes.
2. Prices move in trends Technical analysis is used to identify patterns of market behaviour that have long been recognized as significant. For many given patterns, there is a high probability that they will produce the expected results.
3. History repeats itself. Forex chart patterns have been recognized and categorized for over 100 years and the manner in which many patterns are repeated leads to the conclusion that human psychology changes little over time.

Candlestick Charts
Candlestick bars still indicate the high-to-low range with a vertical line. However, in candlestick charting, the larger block in the middle indicates the range between the opening and closing prices. Traditionally, if the block in the middle is filled or coloured in, then the currency closed lower than it opened. In the following example, the ‘filled colour’ is black. For our ‘filled’ blocks, the top of the block is the opening price, and the bottom of the block is the closing price. If the closing price is higher than the opening price, then the block in the middle will be “white” or hollow or unfilled.

 

Support and resistance
A support level is level where the price tends to find support as it is going down. This means the price is more likely to “bounce” off this level rather than break through it. However, once the price has passed this level, by an amount exceeding some noise, it is likely to continue dropping until it finds another support level.
A resistance level is the opposite of a support level. It is where the price tends to find resistance as it is going up. This means the price is more likely to “bounce” off this level rather than break through it. However, once the price has passed this level, by an amount exceeding some noise, it is likely that it will continue rising until it finds another resistance level.

 

Double Top and Double Bottom

The double-top pattern is found at the peaks of an upward trend and is a clear signal that the preceding upward trend is weakening and that buyers are losing interest. Upon completion of this pattern, the trend is considered to be reversed and the security is expected to move lower.

The double bottom is formed when a downtrend sets a new low in the price movement. This downward move will find support, which prevents the security from moving lower. Upon finding support, the security will rally to a new high, which forms the security’s resistance point.

Remember that the security needs to break through the support line to signal a reversal in the downward trend and should be done on higher volume. As in the double top, do not be surprised if the price returns to the breakout point to test the new support level in the upward trend.

 

Triangle patterns
Triangles are some of the most well-known chart patterns used in technical analysis. The three types of triangles, which vary in construct and implication, are the symmetrical triangle, ascending and descending triangle. These chart patterns are considered to last anywhere from a couple of weeks to several months.

Ascending triangle
The ascending triangle is a bullish pattern, which gives an indication that the price of the security is headed higher upon completion. The pattern is formed by two trendlines: a flat trendline being a point of resistance and an ascending trendline acting as a price support.

Symmetrical triangle
The symmetrical triangle is mainly considered to be a continuation pattern that signals a period of consolidation in a trend followed by a resumption of the prior trend. It is formed by the convergence of a descending resistance line and an ascending support line. The two trendlines in the formation of this triangle should have a similar slope converging at a point known as the apex. The price of the security will bounce between these trendlines, towards the apex, and typically breakout in the direction of the prior trend.
Descending triangle
The descending triangle is the opposite of the ascending triangle in that it gives a bearish signal to chartists, suggesting that the price will trend downward upon completion of the pattern. The descending triangle is constructed with a flat support line and a downward-sloping resistance line.

Contract Specifications and Examples

● Forex specifications

Contact(lot) size 100,000
Minimum tradable lot 0.01 lot
Minimum incremental lot 0.01 lot
Margin required 0.25%,0.5% or 1% of amount transacted
Nearest level from which orders can be placed 10 points
Profit and loss calculation Mark-to-market real time
Roll-over calculation Done daily and at prevailing market cost
Trading hours GMT Time:24 hour non-stop from Monday to Friday. Daylight saving hours apply.

 

● Example of a Forex contract trade (EURUSD)

Day Profit/Loss
Day 1 Buy 1 lot EURUSD at 1.12855
Day 2 Sell 1 lot EURUSD at 1.13680
Profit / Loss $10 x 82.5 pips = USD 825.00
Swap USD 0.70
Net Profit / Loss USD 825.00 – USD 0.70 = USD 824.30

 

● Gold (XAUUSD) contract specifications

Contract symbol XAUUSD
Contract size 100 ounce per lot
Target spread US$0.20 – US$0.50
Minimum trade (lot) 0.01 lot
Minimum incremental lot 0.01 lot
Minimum fluctuation 0.01
US$ per minimum fluctuation (per 1 lot) $ 10
US$ per minimum fluctuation (per 0.01 lot) $ 0.10
Margin required 1%
Profit / loss calculation Mark-to-market real time
Swap charge Please refer to the information on MT4
Delivery Non-deliverable
Trading hours GMT Time:Sunday 22:15 – Friday 20:30

 

● Example of a gold contract trade

Day Profit/Loss
Day 1 Buy 1 lot XAUUSD at 1,177.20 + USD 4,320
Day end rate :1,220.40
Day 2 Interest cost:USD8.99 – USD 8.99
Sell 1 lot XAUUSD at 1,250.80 + USD 3,040
Total profit / loss +USD 7,351.01

 

● Crude Oil (XTIUSD) contract specifications

Contact symbol XTIUSD
Lot size 100 barrels per lot
Target spread US$0.06- US$0.07
Minimum trade 0.01 lot
Minimum trade increment 0.01 lot
Nearest level from which orders can be placed 0.01
US$ per minimum fluctuation US$ 1 per lot
Margin required 2%
Swap charge Please refer to the information on MT4
Roll-over Yes
Trading hours (GMT) Sunday 22:15 – 24:00
Monday – Thursday 00:00 – 20:45; 22:15 – 24:00
Friday 00:00 – 20:30

 

● Example of a crude oil contract trade

Day Profit / Loss
Day 1 Buy 10 lot XTIUSD at 47.22
Day 2 Sell 10 lot XTIUSD at 52.60
Profit / Loss 10 lots x $1 x ($52.60– $47.22) = USD 53.80
Swap USD 4.06
Net Profit / Loss USD 53.80 – USD 4.06 = USD 49.74

 

Target Spread will vary based on market conditions. TradeMax reserves the right to change Target Spread and margin requirement subject to market conditions.
SWAP please refer to the information on the trading platform. TradeMax reserves the right to change SWAP (storage cost) subject to market conditions.
Remark: Contract specifications may be changed without prior notice to clients.

Trading Products

Key Definitions for FX

• Bid and Ask
-Bid is what we will pay to buy the currency pair (= buy the base currency, sell the quote currency)
-Offer is what we are offering to sell the currency pair (= sell the base currency, buy the quote currency)
• Pip
-The smallest price increment a currency can make.
-0.0001 for most currencies, 0.001 for pair with RUB+CZK and 0.01 for pairs with JPY+ HUF
• Fractional Pip
-Some brokers now offer fractional pips to provide an extra digit of precision when quoting exchange rates for certain currency pairs
-A fractional pip is equivalent to 1/10 of a pip
• Spread
-The difference between the bid and offer price EUR/USD bid offer 1.2923 1.2926 spread is 3 pips
-Spread are higher after 23:00 to 02:00 as all markets are closed and therefore very low liquidity
• Tick
-The minimum upward or downward movement in the price of a security or contract
-The term “tick” also refers to the change in the price of a security from trade to trade
• Trading Sizes
-Currencies are traded in fixed contract sizes, specifically called lot sizes, or multiples thereof
-The standard lot size is 100,000 units of the base currency. Many retail trading firms also offer 10,000 unit (mini lot) trading accounts and a few even 1,000 unit (micro lot)
• Base Currency
Means the main currency of the Client’s account
• Balance
Means the total financial result of all fully executed transaction and deposits/withdrawals to/from an account
• Equity
-Means the secure part of Client’s account:
-Balance +/- Open Positions +/- Swap – Commission
• Swap
-A ‘Swap’ or a ‘Rollover’ is the interest paid or earned for extending a position at the end of the day (5pm ET) without settling.
-The swap rates are calculated as the overnight interest rate differential between the two currencies. Swaps rates can potentially generate extra profit or loss to one’s trade
-On Wednesdays swapped charged is triple in order to take the weekend into account
• Leverage
Leverage is used to increase the buying power and the potential risk of losses of a trader, even if they can only provide a small deposit. On every Friday between 21:00 until 24:00 maximum leverage is 1:100 for any new positions opened during this period
• Bull Market
A financial market in which prices are rising or are expected to rise
• Bear Market
A market condition in which the prices are falling
• Buy
Buy = Go Long (Bulls)
• Sell
Sell – Go short (Bears)
• Slippage
In forex, slippage occurs when a limit order or stop loss occurs at a worse rate than originally set in the order. Slippage often occurs when volatility, perhaps due to news events, makes an order at a specific price impossible to execute. In this situation, most forex dealers will execute the trade at the next best price
• Margin
-The required funds that a Client will need to open a position
-Current market quote X volume / leverage = $ Margin required
• Margin Level
-Means: (Equity/Margin) * 100; it determines the conditions of the Client’s account
• Stop out level
-Is a certain required margin level in %, at which a trading platform will start to automatically close trading positions in order to prevent further account losses into the negative territory.
-When margin level is equal to or less than 20% then Client’s positions are automatically closed.
-For zero fixed spread accounts when the margin level is equal to or less than 80%
• Free Margin
-Amount of funds in the Client’s account that can be used for trading
-Free Margin = Equity – Margin
-Pending orders are deleted if the free margin is not enough to cover the margin required for the opening the specific order
• Margin Call
-The Warning from a broker that your account has slipped pass the required margin in %, and that there is not enough equity. The broker has the right to start closing Client’s positions starting from the most unprofitable, when the margin level is less than 40% and less than 100% for zero fixed spread account

 

Basic MT4 Navigations-

Placing a trade

There are two ways to placing a trade.
1. One-Click Trading
When you are on a chart, hold “ALT + T” and the SELL/BUY button will appear on the top left-hand corner. This will allow you to place trades quickly and you will be able to adjust the stop losses and take profits after.

 

2. Order Pad
By pressing F9 on your keyboard or by clicking on “New Order” on the standard toolbar of MT4, order pad will pop up as shown in the screenshot below.

A dialogue box should appear. From the drop-down list, select the currency pair you want to trade.

Next, select Market Execution in the Order Type drop-down list.

Enter the size of the position you want to open. Keep in mind that volume, which indicates the size of your position, is expressed in terms of standard lot sizes. Remember, one standard lot is worth 100,000 units. Hence, if you wish to buy 5,000 units of a certain currency pair, you would enter “0.05” in the volume field.

If you have any remarks or notes you would like to include about your trade, you can do so in the comment field. This is optional.

Finally, determine whether to BUY or SELL the currency pair. A dialogue box will appear to confirm that your trade has been executed.

 

 

Pending Order

If you believe that now is not the best time to BUY/SELL, you may set a pending order to a specific price level so that the order will only execute when it reaches that price.

This can be done by opening the order pad and clicking on the type of the pending order.

There are four types of pending orders.

Buy Limit – if you plan on going long at a level lower than market price

Sell Limit – if you plan on going short at a level higher than market price

Buy Stop – if you plan on going long at a level higher than market price

Sell Stop – if you plan on going short at a level lower than market price

After you have selected the type of order, punch in the price at which you wish to enter the market. Then, enter the size of the position you want to open in the volume field.
Fill in the stop loss and take profit fields.
Once you’ve filled everything out, click the Place button to enter your trade. A dialogue box will appear to confirm that your trade has been executed.

 

Following multiple markets

MT4 allows you to customize the layout of your charts. Feel free to try out different layout to see which one suits you best. By default, when you first logon to your trading account on MT4, there will only be four charts but you can add more and drag and drop any instrument from “Market watch” to the Chart to see the historical prices.

 

Closing your trades

All your trades that are open will appear under the ‘Trade’ Tab. You may close your orders by clicking on the ‘x’ button on the right-hand side of your trades.

You may also access your trading accounts through the MT4 App on Apple Appstore or Google Play.
You will be able to monitor, place and close any trades on your account. (To close your order, you will need to hold onto your existing order till options appear on screen to close or modify your order)

Then select TradeMaxCapital-Live1 for live account or TradeMaxCapital-Demo for Demo account
Type in your MT4 account number and password to sign in

TradeMax and Forex
Who is TradeMax? What services and products does TradeMax provide?

TradeMax Group is a global multi-asset financial service provider. We provide clearing and broking services with more than 30,000 tradeable products such as Forex, CFDs, equities and bonds. Whether you are a beginner, experienced or an institutional trader, TradeMax will always be able to provide the best solution to suit your needs.

Is my money safe if I trade via the TradeMax platform, where is my fund held?

TradeMax strictly enforces the ASIC regulatory policy. Customer funds are completely segregated from the company’s operating funds. For Mainland client, funds are deposited via UnionPay deposit channel to the NAB Trust Account (USD CLIENT TRUST ACCT: GLCAPUSD01). In addition, TradeMax is an STP platform, which means that client transactions under STP model are directly connected to the Liquidity Provider to enter the real global market. Lastly, the TradeMax has up to 10 million Professional Indemnity Insurance coverage at Lloyd’s in the United Kingdom to guarantee that the company is able to fulfil its potential legal and compensation cost.

Who is your liquidity provider?

TradeMax Group works with more than 17 major banks around the world as well as other liquidity providers therefore we help you find the best provided quote. Just to name a few we have Morgan Stanley, HSBC, UBS, CitiBank, JP Morgan Chase & Co. etc.

Where is the central location of the Forex Market?

Unlike the stock market, FX market is an over the counter (OTC) market, therefore it does not have a centralised exchange centre. For an OTC market, transactions are processed online in various locations around the world, 24 hours a day and 5 days a week, allowing you to trade anytime, anywhere.

Who are the participants in the FX market?

What function and uses is there available via my TradeMax web portal account?
There are a number of functions on your TradeMax web portal account. They include: (i) viewing your account status and check your currency; (ii) request leverage change; (iii) view your fund, equity, balance; (iv) check your trading history; (v) open a new MT4 ID; (vi) manage your deposit and withdraw; (vii) change your web portal and MT4 password; (viii) upload files and download platforms such as MT4; (ix) and access web MT4 for trades. Etc.

What are the major FX currencies and what are the most commonly traded pairs?

The major FX currencies are EUR, GBP, USD, CHF, JPY, AUD, NZD, CAD. The most common FX trading pairs are EUR/USD, GDP/USD and USD/JPY.

New Account and Account Management
How can I open a live account with TradeMax?

First open the TradeMax webpage, then click on ‘Account’ on the top right corner, then fill in the necessary details for registration and submit.

How do I know if my account has been opened?

Shortly after you have opened an account there will be three emails sent to your registered e-mail from the platform. This includes: your web client login method; your MT4 account information; registration information; TradeMax Group Risk Disclosure Information, Information file that represents your relationship with the TradeMax Group etc. At this point, you can log in to the client account portal from our webpage to check your details, account verification, and if you need to upload your ID. If you are yet to upload your ID and your account is not verified when you log in your account will be shown as the image below.

 

Once you have uploaded your ID and they have been verified your account will have a display, similar to the below image, indicating that your account has been successfully opened and you may start trading.

 

Is there any fees and charges if I want to open and account?

No, there is no fees for opening an account with TradeMax. If you would like more information about our platform and products, please feel free to contact your account manager, the support staff or live chat.

After I have opened the account, I did not receive any TradeMax email what should I do?

First please check that you have registered with a valid email address. TradeMax system does not allow duplicate email registration therefore also check that you have not registered with an existing account email. Then check if the email has been placed in your spam or junk mail. I you still cannot find/ receive the emails then you can contact your account manager for further assistance. If you do not have an account manager, you can also send email to our support staff or live chat and we will be able to further assist you and resend these emails.

What type of account can I choose and how should I set my leverage level?

TradeMax platform provides a leverage as high as 1:400 for FX; 1:100 for Gold
and Silver; 1:50 for Oil (XTIUSD) and 1:100 for oil futures; and 1:5 for Bitcoin. If you do not know what you should set as your leverage, please consult your account manager or support staff (support@trademax.com.au )and live chat for further assistance.

How to change my leverage?

First login your TradeMax account on our webpage, then under ‘Dashboard’ you can view your account(s) and you can click and select different leverage levels. Once you have submitted your leverage change, please notify your account manager.

How many MT4 accounts can I apply for?

There is no maximum limit for how many MT4 accounts you may open, however please ensure your MT4 accounts are active and in use.

How many MT4 accounts can I apply for?

There is no maximum limit for how many MT4 accounts you may open, however please ensure your MT4 accounts are active and in use.

Is it possible for me to use AUD account when I am located in China?

Yes, our clients have the option of selecting an account between AUD or USD. However, it is advised for clients from China and other non- Australian clients to use an USD account since for an AUD account your currency will first be converted to USD when you withdraw.

TradeMax Fees and Fund Management
What is the minimum amount to open an account?

There is no minimum requirement for opening an account, however, it is advised that the minimum deposit for your trading account should be $200 USD or more. The minimum deposit is $100 USD or AUD.

Is there a service charge when I trade?

There is no service fee when you trade with standard, premium, or professional accounts, however their spread may differ. On the other hand, Raw account has spread as low as 0, therefore these is a commission fee of $7USD or $9 AUD per Lot. For details, please refer to TradeMax Client Agreement.

What should I do if I find out there is a limit while I was depositing?

There are multiple reasons for a deposit limit, such as your own bank transfer limit, card limit, etc. The best solution is to first try depositing with a lesser amount and you can try making multiple deposit with this lower limit. If you need further assistance please contact your account manager or the TradeMax support team.

From which bank can I deposit my funds?

For Mainland China customers, you can choose to deposit via UnionPay, which supports up to 18 banks. For Australian customers, we recommend you to deposit via POLiPay and for other overseas clients, we recommend you to deposit via Bank wire. Hence, you can deposit with almost all major banks. More banking deposit details can be found on the deposit interface or you can contact your account manager for more information

I have USD in my Chinese Bank account, can I deposit directly from it?

Unfortunately, this form of transaction is not accepted by banks therefore your deposit request may be declined before it reaches our portal. The best and most secure way to deposit from a Chinese account is via Union Pay.

I am in Mainland China, is there a non- Union Pay option?

Yes, there are more than one method of deposit for Mainland China clients.

How to withdraw my fund? How fast can I receive my fund?

First login your TradeMax account via our webpage then click on manage my fund and submit the online withdraw request form for the account you would like to withdraw from. For more detail please refer to withdrawal tutorial document. Withdrawals submitted prior to 4pm Sydney time are normally processed on the same day (1 business day or less)/ For withdraw submitted after 4pm is processes the next business day. However, due to unforeseen circumstances, withdrawals may take longer.

Trading with TradeMax and our policies
What is the TradeMax platform MT4 account forced liquidation policy? Is there a Margin Stop Out Level?

When your account margin level falls below 40% then liquidation will be activated and will gradually close down opened positions starting with the largest losses in the list to release the margin pressure. Email alerts will be sent when approaching 40% margin level.

Is there a minimum amount of trades I need to make per month?

No, TradeMax has no requirement for the number of positions and trades a client needs to place and close per month as each individual has different trading styles.

What is the minimum and maximum lot size for my position?

Via the TradeMax platform you have the option of placing a lot size as low as 0.01 lot and as high as 80 lots for FX for one MT4 account.

Where can I see/ find an up to date transaction history? How can I generate my transaction statements?

You can view your account history via your MT4 platform. First, go to ‘Terminal’ and select the ‘Account History’ tab. You can view and customise the time period of the transaction you would like to view, similar to the image below.

Alternatively, you can login your TradeMax web portal and select ‘Trading History’, where you will be able to view all your past trading histories, similar to the image below.

MT4 Account
Where can I download my TradeMax MT4?

First go to the TradeMax webpage and click on ‘Trade Centre’ on the top and select ‘Download MT4’. For more detailed instructions, please refer to the PDF tutorial file.

How do I access the MT4 platform on a Mac Book with IOS system?

First log in your TradeMax web account. Then on the top right corner select ‘Web MT4’. Then login with your MT4 details, then you will be able to trade one your Web MT4, similar to your phone MT4 app.

How do I apply for a Demo account? how long can I use it for?

You may apply for a Demo account by contacting your TradeMax account manager. There is no time limit for how long you can use your Demo account, therefore you can use your Demo account until you have used up all the funds within this account.

How to log in my Demo account via the MT4 platform? Do I need to enter the IP address if I cannot find the Demo account option?

Demo account login is similar to the Real account login, however please select the Demo server instead of the TradeMax server.

My account or Demo account shows as invalid/ I cannot login my account / My platform shows 'Trade Context is busy'. What should I do?

First check if you have the correct MT4 ID number, password and server type. If They are all correct you can try deleting and reinstalling your MT4. For more information, please refer to the attached invalid login tutorial. If you are still having issues, please contact your account manager or support staff for further assistance.

MT4 Settings
Where can I change the language setting on my MT4?

On your MT4 on the top second from the left corner click on ‘View’ and go to ‘Languages’ and select the preferred language. For more detailed instruction please refer to the language setting PDF file.

How do I change my MT4 Chart time period?

On the top you will find the chart time period selections of M1, M5, M15, M30 H1, H4 D1, W1, MN, they are 1minute chart, 5minute chart, 15minute chart, 30minute chart, 1hour chat, 4hour chart, 1day chart, 1week chart, and monthly chart respectively. Similar to the image below.

How to display all currency pairs on MT4?

To display all currency pairs, right click on the market watch and then choose ‘Show All’.

MT4 Time and Trading Hours
What is the TradeMax displayed platform trading hour?

TradeMax platform trading time is currently displayed as GMT+3.

What is the FX market opening and closing times on the TradeMax platform?

Market Opens: Monday 00:01 (MT4 Platform Server Time)
Market Closes: Friday 23:45 (MT4 Platform Server Time)
*TradeMax current Platform server time is GMT +3

What is the XAUUSD market opening and closing times on the TradeMax platform?

Monday Market Open Time is 01:01- 23:59 MT4 Platform Server Time
Tuesday Market Open Time is 01:00- 23:59 MT4 Platform Server Time
Wednesday Market Open Time is 01:00- 23:59 MT4 Platform Server Time
Thursday Market Open Time is 01:00- 23:59 MT4 Platform Server Time
Friday Market Open Time is 01:00- 23:45 MT4 Platform Server Time
*TradeMax current Platform server time is GMT +3

How to change my MT4 chart time?

Unfortunately, MT4 trading platform does not allow time zone display customisation. However, you can go to the MetaQuotes community will allow you to download local time indicators. (MetaQuotes community link: https://www.mql5.com/en/code/11076 )

MT4: Trading and Specification
Where can I find the swap rate of a currency pair on MT4?

Go to the market watch area, right click the symbol you would like find the swap for i.e. USDCHF. Click on specification for a trading symbol and it will give you all details including the swap rates.

 

I can't place a stop loss or take profit order on my trade

Please first check if you have a valid stop loss or take profit limit value for your pending order or your current position. For current trading positions, it may be due to the value entered is too close to the current market value.

Why is my Expert Advisor (EA) is not taking any trades?

EA is a contracted third party that you may have contracted for your trades. TradeMax does not have control over your EA and trades, however you can check with if your EA setting is compatible with the TradeMax platform. If you are still having problems with your EA then you can contact your account manager for further assistance and advise.

Why does the price on my MT4 chart differs from the pricing chart?

Because the MT4 chart shows the market price that is somewhere between the buy and sell value instead of the actual buy or sell price that will be executed for the trade like the pricing chart. Hence the price you see on the chart differ from the pricing table

Knowledge
Why is there a triple swap** on Wednesday night/ Thursday morning (Thursday night/ Friday Morning for Indices)? What time does Rollover occur?

A triple swap (overnight interest) is applied to positions that lasts overnight on Wednesday through to Thursday (sever time) based on the T+3 rule, therefore the Thursday swap is settled on the weekend, hence there are 3 overnight swaps counted. The rollover occurs at 00:00 on the TradeMax platform time (currently set as GMT +3). Similar concept applies for index, but it occurs on Thursday night/ Friday Morning (sever time)

What is slippage?

Slippage occurs when the market is experiencing extreme market fluctuation, this can happen to an open or pending order. During this period of big market change, this transaction phenomenon is the difference between the actual order transaction price and the default price of the transaction. This causes the liquidity to respond slower than the market change, therefore the liquidity cannot keep up with price change. Slippage can be observed during times of black swan event, market crash, change in interest rate, market responds towards events happened during the weekend or major report, meetings, data and figure releases. In the FX market occasional slippage can be observed.

For STP trading platform, such as the one on TradeMax, will execute the order at the best available market price. When the position defaults a ‘Pending order’, ‘Take Profit’, or ‘Stop loss’ that has reached the trigger price set by the investor it will be executed at the best available price, therefore slippage may cause greater returns or greater losses, with equal probability of return and risk.

What is margin, how much margin do I need and how to calculate it?

the user is essentially increasing their fund by borrowing from the brokage firm. Therefore, margin is the fund you will need available to borrow with when placing an order. To calculate the margin necessary for your order we need to first consider three main: the exchange rate of your base currency against USD; leverage you have set; and the volume you would like to trade for this transaction. Your required margin for the transaction is calculated by $Margin = (Base currency *Exchange rate)/ Leverage $Margin = (Base currency * Exchange against US)/ Leverage. For example, your base currency is $10,000.00 AUD/USD, its exchange rate is 0.75890 and your leverage is set at 1:400 for 0.1Lot. Your calculation should be (10000*0.75890)/400 = 18.98, so $18.98 is the margin necessary for your transaction of 0.1 lot of AUD/USD.

What is pending order? What are the types of pending order?

A pending orders allows you to presets a price and direction of the transaction (Buy or Sell) you would like place. For a pending order, a trade is only placed when the preset price is reached.
There are 4 types of pending order:
Buy Limit Pending long position (below current price) – Buys when the market price is at or below the pre-set price
Buy Stop Pending long position (above current price) – Buys when the market price is equal to or higher than the pre-set price
Sell Limit Pending short position (above current price) – Sells when the market price equals or exceeds pre-set price
Sell Stop Pending short position (below current price) – Sells when the market price is at or below the pre-set price

What is the spread on my account?

There are different types of accounts and they may different spreads. For standard account, average spread can be as low as 1.7; the premium account average spread can be as low as 1.1; and professional account average spread can be as low as 0.7.

What is swap and how does it work?

Swap is an overnight interest that you pay / receive for storing your trade overnight. It is determined based on countries involved and their interest rates for both long and short positions. Swap is calculated by risk analysis and may change due to market volatility. It is released weekly by the financial institutes we work with and it can both be a positive or negative value in FX.

Why does my spread changes during the day?

Spread is created and influenced by market volume and activity. It is the price difference between the long and short trade prices, also known as the ask and bid prices. Hence, when the market is less active in the morning then the spread will be higher. When the market is more active such as when the US market opens, then the spread will be smaller.

Why should I trade FX and how can I make a profit from its trades?

FX market is one of the largest, if not the largest investment market, therefore it is volatile and very lucrative which can potentially be profitable if you know how to take advantage of its fluctuation. Unlike the stock market with limited trading hours, the FX market has around the clock trading for 24 hours 5 days a week. In addition, when you trade FX you have the advantage of using a higher leverage that is not available for other financial investments.

What type of trading strategy suites me?

There are four main styles of trading: scalper, day, position, and swing. Their main difference is the duration of the position held. Scalping is mostly held for a few seconds to a few minutes and will be digested within the day and is it the shortest term of trade. For day traders, their trades will normally last from a few seconds to a few hours and also normally their trades will be digested within a day. Swing trades normally lasts a few days. Lastly, position trades are held for a few days to a few years and will require more fund and patients than a scalping trade.

How long can I hold my position for?

There is no set limit or requirement for how long you may hold the position for as long as you do not reach the margin call limit and bust your account. However, it is always wise to utilise the tools, such as Stop Loss and Take Profit, available and suitable for your trading style to minimise the risks.

How can I manage my trading risks?

There are multiple tools you may use to minimise your losses. On the MT4 you can set pending orders with expiry dates, Stop Loss and Take Profit values, also have enough funds in your trading account and trade with a lot size suitable for your fund size. It is also important to learn new knowledge and analysis tools and methods to decrease your risk. It is also important to know when important reports, figures and meetings are released that may have an impact for the currency you will be trading with. Also deposit early if your margin is running low to minimise losses.

If you are a client with us, then you will also have to option of registering and attending our free iTrade classes to improve your trading analysis and general knowledge.

I am interested in forex trading, I would like more advice and additional information for FX trading. Can you give me some suggestions?

The most practical way to experience and understand FX trading is to open an account where you can see the movement of the live market and for the account type you would like to set. There is no cost for opening an account therefore you are not risk. If you would like to practice your trade you can either place a small lot size that minimise your risk of loss and gains in the real account. With a real account, you are able to experience and understand not only how to trade but the real emotions involved with trading. Alternatively, you can open a demo account where you will not risk any capital and still be able to practice your trades and analysis.

But it is also important to note that there may be a slight difference the Demo and real account.

For more information, please feel free to contact your account manager, and if you do not have one, then feel free to contact our support staff or leave a message on our live chat.

What affects the FX market and prices of currencies?

There are a number of economic and political factors that can influence the market movement, such as major report, figure release and meetings. For example, a change in interest rate, employment rate, inflation, FED meeting and voting outcomes can all contribute to the market movement and its duration of their effect may differs time to time. Major event does not exclude Central Bank intervention and large market orders that can cause high volatility in the FX market. However, it is not likely for an entity to drive the FX market for a length of time due to the size and volume of the FX market.